Supporting Ofsted's strategic communications

Our experience proved invaluable in supporting Ofsted's key projects with strategic communications, channel management and employee engagement.

Our advice and support on a series of high-profile issues was valued by Ofsted's Head of Communications, and we also supported them in the recruitment of a number of senior communications managers.

Strategic planning was a focus of the role. We developed Ofsted's annual communications plan to improve communication of the organisation's corporate priorities and key messages to all its stakeholders. We also wrote a new internal communications plan for the organisation and advised and supported the new Internal Communications Manager in developing a three-year internal communications strategy.

We supported a major transformation programme through strategic advice and hands-on support for a range of change communications activities. We also worked with Ofsted's HR team on the employee engagement programme for their post staff survey action plan to ensure maximum awareness and ownership for the plan amongst all levels of staff.

Our extensive experience and understanding of local government proved invaluable as the communications lead for Ofsted's involvement in the new Comprehensive Area Assessment (CAA) inspection regime. We worked with the Audit Commission on the development of the CAA brand and website and wrote Ofsted's plan for communicating the new process to both stakeholders and employees.

"Tim provided excellent support on a range of communications, from the strategic to the operational including the divisional plan, internal communications plan and some key internal communications publications. Tim also provided support and recommendations to improve our systems and processes. In doing this he showed great technical skills, especially on internal communications. Overall Tim demonstrates an impressive range of technical and managerial skills."

"His experience of people management proved very useful, both directly supporting members of staff. I welcomed Tim's considered advice based on his wide experience and he was a trusted adviser on some important issues"

Victoria O'Byrne,
Head of Communications, Ofsted

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